Terms of Service

Last Updated: June 2026

Welcome to PawPrint Memorial Co. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

If you do not agree with these Terms of Service, please do not use our website or purchase our products.

About Us

PawPrint Memorial Co. is a Canadian business specializing in personalized memorial keepsakes and custom engraved products.

Contact Information:

PawPrint Memorial Co.
350 Fast Court
Saskatoon, Saskatchewan S7W 0W8
Canada

Email: support@pawprint.memorial
Phone: (306) 370-4173

Use of Our Website

By using this website, you confirm that:

You are at least the age of majority in your jurisdiction.
The information you provide is accurate and complete.
You will not use the website for any unlawful purpose.
You will not attempt to interfere with the operation or security of the website.

We reserve the right to refuse service to anyone for any lawful reason.

Products and Services

We make every effort to accurately display product descriptions, specifications, photographs, and pricing.

Because many of our products are personalized and custom-made, slight variations may occur between product images and the final item received.

We reserve the right to modify, discontinue, or update products and pricing without prior notice.

Personalized Orders

Customers are responsible for reviewing all personalization details before submitting an order, including:

Names
Dates
Messages
Uploaded photographs
Other custom information

PawPrint Memorial Co. is not responsible for customer-submitted errors, including spelling mistakes, incorrect dates, or low-quality images.

Image Uploads and Customer Content

By submitting photographs, text, or other content through our website, you confirm that:

You own the content or have permission to use it.
The content does not infringe upon any copyright, trademark, privacy, or other legal rights.
The content is not unlawful, offensive, defamatory, or harmful.

You grant PawPrint Memorial Co. permission to use submitted content solely for the purpose of producing and fulfilling your order.

Pricing and Payment

All prices are displayed in the currency shown on the website.

Payment is required at the time of purchase.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.

Production and Shipping

Production and shipping timelines are estimates and are not guaranteed delivery dates.

Shipping delays caused by carriers, weather, customs processing, or other circumstances beyond our control are not the responsibility of PawPrint Memorial Co.

Additional information can be found in our Shipping Policy.

Returns, Refunds, and Replacements

Because our products are custom-made, personalized items are generally not eligible for return or exchange.

If an item arrives damaged, defective, or incorrect due to our error, we will review the issue and provide an appropriate resolution.

Please refer to our Refund Policy and Returns & Exchanges Policy for complete details.

Intellectual Property

All content on this website, including but not limited to:

Text
Images
Graphics
Logos
Product designs
Website design elements

is the property of PawPrint Memorial Co. or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, PawPrint Memorial Co. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

Website Availability

We do not guarantee that our website will always be available, secure, or error-free.

We may modify, suspend, or discontinue any part of the website at any time without notice.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of Saskatchewan and the laws of Canada applicable therein.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Saskatchewan, Canada.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon posting to this website.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us: